Website Terms & Conditions
Last Updated: December 2023
Welcome to the Wuluf Ltd website. These terms and conditions govern your use of our website, located at Wuluf.com, Wuluf.co.uk, Wuluf.us and all associated subdomains. Please read these Terms carefully before accessing or using our Website.
1. Acceptance of Terms
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.
2. Changes to Terms
Wuluf Ltd reserves the right to change, modify, or revise these Terms at any time. Your continued use of the Website after any such changes signifies your acceptance of the revised Terms. It is your responsibility to review the Terms regularly.
3. Privacy Policy
Please review our Privacy Policy, which governs the collection, use, and disclosure of personal information on the Website. By using the Website, you consent to the practices described in the Privacy Policy.
4. Intellectual Property
The content, design, and layout of this Website are the property of Wuluf Ltd and are protected by intellectual property laws. You may not copy, reproduce, republish, upload, post, transmit, or distribute any materials from this Website without our prior written permission.
5. Use of the Website
You agree to use the Website for lawful purposes only and in a manner consistent with all applicable laws and regulations. You may not use the Website in any way that could damage, disable, overburden, or impair our devices, servers or networks.
6. User Accounts
If you create an account on the Website, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.
7. Third-Party Links
The Website may contain links to third-party websites. Wuluf Ltd is not responsible for the content or privacy practices of these linked sites. The inclusion of any link does not imply endorsement by Wuluf Ltd.
8. Disclaimer of Warranties
The Website is provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Wuluf Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
10. Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
Questions? Contact us at enquiries@wuluf.com
Privacy Policy
Wuluf is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, interact with our services, or communicate with us.
1. Information We Collect
- Contact Information (name, email address, phone number)
- Demographic Information (location, preferences)
- Usage Data (IP address, browser information, page views)
- Communication Data (correspondence, customer support enquiries)
- Cookies and Tracking Technologies (see our Cookie Policy)
2. How We Use Your Information
- To provide you with requested information or services
- To improve our website and services
- To respond to your enquiries and customer support requests
- To send promotional and marketing communications (with your consent)
- To meet legal and regulatory requirements
3. Data Sharing
We may share your personal information with third parties, such as service providers and business partners, only to fulfil the purposes outlined in this Privacy Policy. We do not sell or trade your data to third parties for their marketing purposes.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience. For more information, please review our Cookie Policy below.
5. Data Security
We take data security seriously and implement appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
6. Your Rights
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request that inaccuracies in your data be corrected.
- Deletion: Request that we delete your personal data.
- Restriction: Request that we limit the processing of your personal data.
- Portability: Request a copy of your data in a machine-readable format.
- Objection: Object to the processing of your data for certain purposes.
To exercise any of these rights, contact us at dataprotection@wuluf.com
7. Contact & Data Controller
Wuluf Ltd, The Limes, Bayshill Road, Montpellier, Cheltenham, GL50 3AW
E: dataprotection@wuluf.com | T: 01242 357088
If you believe your personal data rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Cookies Policy
Cookies are small text files stored on your device when you visit a website. They help the website recognise your device and remember information about your visit, such as your preferences and settings.
Types of Cookies We Use
- Necessary Cookies: Essential for the website to function properly. They enable basic features like page navigation. These cannot be disabled.
- Performance Cookies: Help us understand how visitors use our website — which pages are most popular, how long users spend on a page, and any errors encountered. (Google Analytics, with your consent.)
- Functionality Cookies: Allow the website to remember your choices and preferences, such as your cookie consent setting.
- Advertising Cookies: We do not use advertising cookies on our website.
Managing Cookies
You can control and manage cookies in several ways:
- Cookie Banner: Use the banner on your first visit to accept, reject, or set your preferences.
- Browser Settings: Most browsers allow you to accept, reject, or delete cookies through their settings.
- Opt-Out Tools: Third-party tools are available to opt out of specific cookie types.
Note: disabling cookies may affect certain features and functions of our website.
Contact: dataprotection@wuluf.com
Environmental Policy
At Wuluf we are dedicated to promoting environmental sustainability and reducing our environmental impact. We recognise that our operations have an environmental footprint, and as responsible corporate citizens, we are committed to implementing sound environmental practices.
Our Commitments
- Environmental Compliance: We adhere to all applicable environmental laws, regulations, and other requirements related to our business activities.
- Resource Efficiency: We continuously seek to enhance resource efficiency — including energy, water, and materials — to reduce waste and emissions.
- Renewable Energy: We explore opportunities to transition to renewable and clean energy sources to decrease our carbon footprint.
- Waste Reduction: We minimise waste generation and promote recycling and responsible disposal practices.
- Transportation: We encourage employees to use sustainable transportation options whenever possible.
- Green Procurement: We consider environmental factors when procuring goods and services, preferring suppliers with strong environmental credentials.
- Employee Engagement: We engage and educate our employees about our environmental policies and encourage their active participation.
- Continuous Improvement: We regularly review our environmental performance, setting measurable objectives and targets for improvement.
Modern Slavery & Human Trafficking Statement
Introduction
This Modern Slavery & Human Trafficking Statement is a response to Section 54(1), Part 6 of the Modern Slavery Act 2015 and relates to the actions and activities for the financial year ending March 2025.
Wuluf Ltd ('the company', 'we', 'us' or 'our') is committed to preventing slavery and human trafficking violations in its own operations, its supply chain, and its products and services. We have zero-tolerance towards slavery and require our supply chain to comply with our values.
Organisational Structure
Wuluf Ltd has business operations in the United Kingdom.
We operate in the Information Technology and Security sectors. We work with a number of key direct suppliers, who provide us with goods, equipment and services such as outsourced business processes and IT Software.
Due Diligence
As part of our efforts to monitor and reduce the risk of slavery and human trafficking occurring in our supply chains, we conduct internal and external supplier audits. Our due diligence procedures aim to identify and action potential risks, monitor potential risk and reduce the risk of slavery and human trafficking in our business and supply chains.
Risk and Compliance
The Company has evaluated the nature and extent of its exposure to the risk of slavery and human trafficking occurring in its supply chain through evaluating the risk of each new supplier and reviewing on a regular basis all aspects of the supply chain based on supply chain mapping.
We do not consider that we operate in a high-risk environment because the majority of our supply chain is based in the UK and in low-risk industries, such as technology software and services or are reputable internationally recognised technology providers.
We do not tolerate slavery and human trafficking in our supply chains. Where there is evidence of failure to comply with our procedures by any of our suppliers, we will require that supplier to remedy the non-compliance.
Effectiveness
The company uses Key Performance Indicators to measure its effectiveness and ensure that slavery and human trafficking is not taking place in its business and supply chains. We will contact suppliers to enquire about their modern slavery practices every twelve months. We will train our staff about modern slavery issues and increase awareness within the company. We carry out a regular audit of ten percent of our suppliers each year.
Training Staff
The Company requires its staff to complete training and ongoing refresher courses on slavery and human trafficking. The company's training covers how to identify the signs, what initial steps should be taken and how to escalate potential cases within the company.
Approval
This statement was approved by Wuluf Ltd's directors.
Spot an error or something we could improve? Please email us at enquiries@wuluf.com